Bubbleology - London

We went to try thd bubble tea which I 've never had before, and after being here likely won 't again. At about 9 pm it was empty, and no other customers whilst we were in approx 20 minutes). The guy serving spoke to my friend as though I wasn 't able to communicate is she having any and what does she want . Very rude and unnecessary. The peachberry with tapioca was very sweet and tasted somewhat like medicine , not a nice taste. So 0 for service, 0 for atmosphere and 0 for taste.

Disappointed about the service, especially about the people who they employ. Supervisor was rude and disrespectful. Instead to resolve the issue she’s making an argument and behaving rude. The accident happened on Westfield Stratford London. Plus I had to wait for her around 35-40 minutes to come to the store, cuz she wasn’t there. I write for costumer services hopefully they will give me a feedback about that arrogant person. Just to please her some of stuff was making mimics about me, so that’s totally unprofessional.

Good choice of drinks but no explanation of drinks which ended like eating sugar! The fizzy drinks are only made of lemonade and bobas. Rather disgusting and no explanations on content. I ordered a fizzy drink expecting sparkling water. The till lady was incapable of telling me what the drinks were made of, hence she had no training. The level of sugar is not proposed like in most bubble tea places and the pictures are really not the end result. I left my drink as it was horrible to drink. Just sugar …even my daughter’s drink the promotion of the month is sugar and sugar. She had trouble finishing it! Not a good bubble tea place!

I recently had the pleasure of visiting the drink shop where Ayesha served me, and I am delighted with the experience. Ayesha's exceptional service and warm personality made my visit truly memorable.

Travelled from my house for the sole purpose of trying bubble tea for the first time, only to be told by one of the workers “we are not taking anymore orders”. They have not run out of tea or anything and there was 2 hours to go before closing time but because it was somewhat busy this person turned me away. On the bright side, I grabbed myself a frappe from Costa, so swings and round abouts.