West Derby Takeaway - Liverpool

Best salt pfeffer chips ive had, fast delivery super friendly, chow my is amazing and highly recommended for all

A secret is dreamed! I always wondered why after the phone instruction and the time for picking up, the order is never ready? they wait in the regular 20 minutes after the arrival to collect. Now I know! After she had taken my money, she called telephone instruction and directed my order through the famous hole in the wall. so they don't really cook their food until they show up to pay. So I'm gonna stand out from now on, order my food and then go in and pay for it. Hopefully this will save an hour?

I'm not sure if there is a new chef at this restaurant, but the quality of the food seems to be deteriorating. I recently ordered sweet and sour chicken balls, fried rice, and chips, and I was extremely disappointed. The chicken was tough and inedible, with soggy batter that was undercooked. The crinkle cut chips that I used to love were now straight, greasy, and cold, a far cry from what they used to be for the past 30 years. The fried rice was also burnt. Ultimately, we had to throw everything away and order from a different establishment. The customer service was just as bad as the food, and I wouldn't even give this place one star.

The food at this restaurant is fantastic, especially the sweet and sour chicken or King Prawn dishes. It can get busy at times, so there may be a bit of a wait, but that's to be expected. I recommend calling ahead to place your order. If you're looking for a quick portion of chips, this may not be the place for you. I suspect the negative review may be from a competitor, as most other reviews are very positive. Overall, I give this restaurant a 4-5 star rating.

I’ve been going to this Chinese takeaway since I was a child and the food has always been consistent and they have kept their prices reasonably low. I can’t comment for some things on the menu as I get the same things that I personally enjoy when I eat from there. The wait time can be lengthy at times but reduced if you telephone your order in first. I’ve always had good customer service from the cashiers and despite living the other side of the city now this will continue to be the Chinese that I go to.