Wendy's - Lexington

This is probably the best wendy’s in lexington, until eating fresh and the personal is nice

The lady at the drive thru told my that I could only use my coupon for buy 1 premium burger and get 1 for a buck only on the Wendy's single. It clearly said premium sandwich so unless a Wendy's single is the only premium sandwich they have on the menu now I guess she was correct. I don't know but I wonder what the other burgers are called because apparently they aren't premium sandwiches.

Is it standard practice for the pimply faced kid at the window to play on his phone while handling customer's private credit cards? Shady as hell. Didn't speak to me or give me a receipt either. I've had more trustworthy service from bridge trolls. If anything weird pops up on my info, now I know exactly who did it.

Sat in the Drive-Thru 15 minutes. Finally get the food and it's cold. I rarely eat out and this was awful.

This location is terrible and needs new management and employees, I like Wendy's food but I never get what I order ever, this is the closet location and even when I doordash this is the one I get food from. Cold gross unsalted frys, cold chicken nuggets, and half the time you never get any sauces when you ask or order them. They can't even properly make a sandwich and put the correct things on it. The inside of the building is disgusting, the workers are rude, I came back around the drive through once because I was missing 2 frys and had no sauces for multiple spicy nuggets orders (who expects you to eat nuggies w no sauce dude) and the short Hispanic manager lady wouldn't even give me the missing frys or sauce because I didn't have the receipt they didn't give me and then closed the window on me.