Subway - Lancaster

Subway is so yummy. Food: 5 Service: 5 Atmosphere: 5

Ice coffee with little to no creamer out, blah-zay environment, which in spots, substandard foods that do not and do not measure.

Even in this annoying time when it's hard to hire good help, they are making it work!

We placed an order for pickup over the app. When we arrived there were three employees working and only one other customer in the store. We overheard the employees discussing they were making the sandwich orders in the wrong order (making the newest orders before the older ones) and ours were not ready yet. The app advertised it was free chip Friday and this one was listed as a participating location. When mentioned to the employee she had no idea what we were talking about. She asked one of her coworkers and they weren’t familiar with it either. They said “well it was last Friday…but we don’t know anything about it.” We didn’t argue any more even though it’s an advertised thing.When we got home our sandwiches were a sloppy mess.I’m a previous subway employee and the whole experience today was unacceptable. And these employees were not teenagers. They were old enough to know better.

Wanted a subway club but they didn't have any roast beef to put on it, they were using bacon instead. I didn't order it because I asked why no beef and the answer was that with beef being high priced to buy they were not putting beef on it. Now I'm a farmer who raised beef. I was disappointed because I've been supportive of many subways over the years, but their not supporting my livelihood. Very disappointed.