Manny's Original Chophouse- Lake Wales

Great food. Friendly, courteous service. I would definitely recommend this place.

This was the 1st time in several visits to this location over the past 2+ years that we 've had any problem at all. But, I will say, it won 't stop me from coming here in the future. These guys still know what customer service means. We were a party of 4 2 of us had ordered the same thing, the parmesan encrusted grilled chicken. It was delicious. No problems there (I highly recommend it! . Guest #3 ordered a New York strip, well done. And guest #4 ordered a sirloin, medium well. Both came to the table rare. Now, I 'm not a red meat connoisseur but, I could definitely tell that the steaks weren 't thoroughly cooked. It seemed to me that the cook, who we later found out was relatively new, should have lowered the heat to allow the meat to cook more evenly throughout. It was very, very pink. After they were sent back returned to the table, both the NY strip the sirloin were charred on the outside still, at best, medium on the inside. Pretty much inedible. Long story endless, guest #1 2 finished our chicken meals while guests #3 4 waited for new, properly cooked steaks. Not ideal. Guest #1 was on their own check, paid, all good. Guest #2 #4 were together. All we paid for were drinks. Very nice! Guest #3 got a free to go dessert to take home with their properly cooked NY strip. So, even though 1/2 our party had issues with the actual food, they made it right, and compensated our entire party accordingly, and we didn 't even ask! I found that to be incredibly nice. Of the 3 Manny 's Chophouse restaurants that are convenient to us (Winter Haven, Haines City, Lake Wales , we will still continue to go to this location (Lake Wales because of the atmosphere, good food, and absolutely amazing customer service! Thank you to our waiter, the cook who did right by us and the manager that made it all happen. You 're definitely appreciated!

The food was delicious. Steaks were cooked perfectly and the prime rib was seasoned well and the full cut was generous. Our waitress was exceptional.

The Manager, Bill and our waitress, Sianna did an awesome job accomodating 18 motorcyclist. Orders were taken and delivered expediently. Sianna is obviously a pro! The steaks and hamburgers and salads were fresh. I wish I could give you a higher review. Many thanks for a wonderful experience. Best Regards, Big Daddy :

Many paintings have been here, have always excellent meals, drinks and service, . when they visit the lake wales area, do not miss this wonderful restaurant. You'll be happy you did it.