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Tilbagemelding
Bidrage med feedbackWent there on a Sunday night when the venue wasn’t busy, with only customers sitting at the outside tables. Yet any free tables were still covered with dirty dishes that had not yet been cleared. Staff had to be asked to come clear the tables as seagulls were flocking over everyone’s heads trying to eat the leftover food on the plates. When they cleared the plates, they still left all the dirty glasses on the table and did not wipe the table down (not up to standard with Covid), along with dirty plates at all the neighbouring tables. The staff did not appear busy, just lazy and too busy talking to one another. Went to order drinks and the staff just walked past. Took about minutes. Food was delicious, though small portions (what you expect in Kingston). Great location, decent food, just horrible staff letting down the entire place. Would not go back.
Been here for a feed a few times, food has always been nice, lots of good nibble food and a good range, would recommend heading down there for a catchup with friends over some food.
It is a very beautiful restaurant with a nice view over the lake. But the problem is the food. I had lunch on a Monday and there where only 5 people in the restaurant and still the chef made a mistake on my burger, he forgot the onion rings in it. Then I order a aioli sauce and also if I asked for it many times it never arrived.... also if I could see the chef having a smoke break or doing nothing in the kitchen. I could understand to make mistake if the restaurant was busy, but like I already said we were in 5 people, so I am very disappointed.
FOOD 3.0 SERVICE 2.5 AMBIENCE 3.5 A cosy place with a pub feel to it. The service is a bit disorganised and there can ve a bit of a wait to make your order at the bar. Multiple ootions to sit, inside and out and the views are great. The food is good, however the price point not matched, and its a bit pricey. Food can sometimes be a bit of a miss and hence the kitchen and service staff need to up their game, they have a great location and can make a huge impact overall. The aranichi was okay, a bit bland. The calamari was nice. Burgers are okay.
Ordered 2 Caesar salads and they came with unwashed lettuce, a stale cheese stick and no procuitto. We asked where it was and she went to check if it was missing . She came and apologised and after 10 mins we received a bowl of parcooked whole bacon rashers. Not good for the price at all. Tables were dirty and sticky.