Arby's - Kingston

Went thru drive Thru it was very quick and hot. Even thought it was gonna take awhile the person in front of me had a huge order but was pleasantly surprised that it didn't take long at all

Great service.Just tries the nuggets after ordering there for 20yrs and they're thee BEST Fast food Nuggets,my exp was quality,super fast and so friendly I gave them a tip. Great Lunch.

I had taken my elderly parent for dinner. She likes Arby's and hasn't been able to go in a long time due to Covid. Right from entering I noticed that the inside was very dirty. I have never seen this before. Every part from counters, floors and every table was dirty. We placed our order and was told to take a seat. My mother ordered a beef an cheddar and a drink I had a Ruben, crinkle fries and drink. The wait time was not long. They called our number first the Arby's sandwich had little meat and a big glob of cheese all over. There was only about a table spoon of meat. How hard is it to place meat on a bun and not to make it so sloppy you can't pick it up without cheese dripping all over? Then there was my Ruben It was ice cold, 1 piece of Swiss cheese that was on it wasn't melted when I bit into it I had to spit it out the whole thing was all fat no kidding this was the worst I have ever gotten. I will never go there again. I realize they are short staffed for evening shift however that should not interfere on quality of food you serve there is no reason to just slap stuff together. Presentation should mean alot to. That's to bad I blame the manager for not teaching the employees how Presentation and quality and consistency are very important when you have a restaurant.

Good food, good selections and good service. I have never had a bad experience. I will be back.

I gave five stars before, I came back to three after my experience yesterday. I love going here, especially for the turkey gyros, they are delicious. my friend and I ordered the app and he went in to get our food for us. he came into the car and said he forgot to ask for horsey sauce. I said I'd run in and get it. He told me that the guy inside was unhappy, so I didn't have to if I didn't want it. I don't care, it's just asking for sauce. Anyway, I came in there, and there was a girl, I think her name was amy, I told her we had an expulsion and forgot sauce, she went to get a few for me, and the shift manager crawled over her and left two packages in my hand. I just looked at him and said thank you. amy asked if I wanted more sauce and would give me four more. she was bruised and said she may give only one soße per sandwich. then she asked me how many sandwiches I have. we have three bags to eat. two kreise, four small sandwiches and two big ones. the layer manager rolled his eyes and was very rude over sauce. he had something in his back, and maybe it was the rest of the horse's lap.