Applebee's Jersey City

This restaurant is terrible!!!! I wish I could give it 0 stars, but you have to select at least one star to leave a review. I ordered a crispy chicken salad and an oriental chicken salad, and both orders were incorrect. The crispy chicken salad cost $13 and only had half of a chicken finger in it. If you are getting takeout, make sure to open the containers and check your food because the staff preparing the orders do not seem to care about accuracy or quality control. I will not be going back to this restaurant and I will not recommend it to others.

The commercial made the burgers look so good. I ordered the New Neighborhood double cheeseburger and it was not worth the calories. They call it a double but all they did was cut 1 patty in half and stack it. The meat was dry and tasteless.

I typically order from Uber Eats because I can't leave my desk at work, but I got tired of always missing an item or having the coffee spill in the bag. To my surprise, when I went to pick up my order in person, it was still not complete - the soup was missing. There were employees arguing in the parking lot, employees taking pictures on their phones and doing their hair in the restaurant. There was so much chaos in the restaurant that I just took the part of my order that was ready and didn't bother to ask for a refund. I will say that the young lady who handed me my order was very pleasant and apologetic.

I usually tip waiters or waitresses, but this is the first time I haven't. A customer outside the restaurant warned me not to go inside due to messed up orders and terrible service. The host, wearing shorts and crocs, did not seem presentable. The waitress, although nice, took a long time to bring just two glasses of water and our other drinks took over 30 minutes. The mozzarella sticks were fine, but some were undercooked. The main course had onions despite my request for no onions, and the burger was burnt. The chicken tenders were also undercooked. The waitress seemed to be goofing off with other staff, causing another waitress to cover for her. Overall, it was disappointing and I will not be returning.

Ratchet as f. Sat for 20 minutes just to get a drink. Hostess was sitting in the lobby with no shoes on. Apps still aren?t here and it?s coming on 40 minutes. Best part is there are 3 other tables in the entire place. Staff is just hanging out ignoringcustomers.