Edulis - Isle of Wight

We had a terrible experience here the chef is incapable of making even a cheese and tomato sandwich. Bread was stale and the tomato was missing! They refused to take the order for half of our group because there were too many orders pending mismanagement so bad it is comical. I’d rather get food from a petrol station shop than come back here.

I've been visiting the IOW about 4 times a year for the past 5 years. Edulis is always on my itinerary. The quality of the food has always been very high and the service friendly, if sometimes a little slow during busier periods. In particular, during the Summer of 2017 I was lucky enough to attend 2 of their evening special themed nights, at which the tasting menus provided were on a par with some of the best London restaurants at a fraction of the price. The then new chef , Brad, was really enthusiastic and gave interesting and charming introductions to the courses. I went back there this week (Feb 2018) and was really disappointed to find that, under new management, the chef had left, the menu had changed and the food was distinctly average. Service was still friendly but slow and unprofessional and whereas in the past the high quality of the food would have more than made up for this now the whole experience was just disappointing. Luckily there are many excellent eateries on the Island so I won't be disappointed on my next visit but unfortunately won't be eating at Edulis again..... very disappointing.....

The restaurant offers fresh, high-quality food. The atmosphere is bright and modern.

The staff did not offer any assistance in helping us maneuver the wheelchair through the restaurant. The menu was limited with only sandwiches and salads available, when we were hoping for a hot meal. The food we received was bland, with the vegetables in the roasted vegetable couscous salad being raw and inedible. Additionally, we did not receive butter with our soup and bread, and were given a baguette instead of the cheese sandwich we ordered. I voiced my concerns to the staff at the end of the meal and was refunded for the inedible salad. The duty manager promised to follow up with me to rectify the situation, but it has been 2 weeks and I have not heard back from them. Overall, we were extremely disappointed and frustrated with the rude staff, poor quality food, and lack of accessibility for disabled guests. It was definitely not the special celebration we had hoped for.

My husband and I moved to the Isle of Wight 3 months ago (loving it here! and one of the first things that we did was to become members of the Ventnor Botanical Gardens, which is just a 15 minute drive away from where we...