Subway In Upper Arl

This subway is always a disaster. Worth the drive to go to any other store. The sandwiches from this location are never good. I ordered for delivery once (accidentally from this location) and my sandwich was missing more than half of the ingredients. It was inedible. I literally ate 3 bites and threw the entire footlong away. I am not one to waste and this was very disappointing. I contacted the manager and was given a sorry but nothing else. I was told that the employees are trained to follow strict guidelines as if leaving half of my ingredients off was the right thing to do? The customer service was awful. My sandwich was disgusting (and its happened more than once here). Stay away from this location! Gives Subway a bad name.

We 've lived within walking distance to this Subway for years and for a long time it was exceptional--nice fresh bread, bountiful toppings, and speedy service. On top of all that, the interior was old school, with brown tile and 00 's-era decorations, which is a plus in my book #nostalgia. About a year ago, it appears the restaurant changed ownership and underwent a renovation to the new subway . Since then, the sandwiches have become bleak and the service grumpy. The last straw was a sandwich I received this weekend, which was practically inedible, with day (maybe two day) old stale bread, sparse vegetables (on a veggie delight) and no sauce. For $15 dollars for 2-footlongs, my partner and I can head to Jersey Mike 's and get a lovely giant sandwich stacked with meat and fresh vegetables, which is what we 'll be doing from now on.

I don 't know what has changed about this place but it has REALLY gone down the tubes. I got a tuna salad No Bready Bowl had to BEG for adequate toppings. I didn 't ask for a ridiculously large portion just enough to be decent. I asked for more than a handful of lettuce she had small hands) got 1/2 a handful more. Tomatoes cucumbers? Forget about it. They were so thin you could read print through them. I was going to add green pepper to it when I asked if they had any she pointed to something that looked like wilted, rusted lettuce. I tried to be polite but the only thing that would come out was What 's wrong with them? . Her reply was Oh they 're just really ripe. . The coup de gras came with the tuna salad. I didn 't realize till I got home there were only 2 scoops on the bowl. I thought I may have been mistaken so I checked the Subway website. Yep a NBB is supposed to have 4 scoops. Additionally, you couldn 't see all the toppings because they left the stainless steel hoods over an entire section. I tried to call the store to see if I coukd get my missing scoops but they wouldn 't answer. After 4 attempts I decided to kick it up to HQ. We 'll see what happens. This place has really gone skivvy. Do yourself a favor drive a little farther to a better location.

They're very skimpy on stuff here got the pretzel today. Comes with a cup of honey mustard. Cup was less than a fifth of the way full. Pretzel also looks sad. Also got the church and there's no cinnamon sugar on it just dough.

Avoid this one if you can. The couple working there are extremely stingy with the portions of anything. No matter what you get. I will not be back. This place used to be great when I was growing up.