Great American Cookies - Huntsville

Paid $65 for my sons birthday cookie cake… lacking detail and clearly looks rushed. Icing is not as thick in certain areas, stuff not centered, etc. was given the run around on black icing being dried up the morning I needed my cake. If you want a stress free experience, and a decorator who actually knows what they’re doing and takes their time, I’m sure you could find literally any other location to go to.

This review is strictly for the cookies. All the people I have encountered that work there have been extremely friendly. The past 5 times I have purchased cookies, the results have been below par. The cookies fell apart and they did not taste good either. I usually purchase the BUY 5 GET 1 FREE deal and today I took two bites out of two different style cookies and threw them away due to how bad they tasted. I will choose to spend $15 elsewhere next time.

Workers are rude, she threw her hands up at me and had an attitude because I wasn’t done ordering. Get new employees all I hear is how rude the employees are.

Went to them today to grab something for me and my wife while I was out. Went up to the counter and then one lady working there decided to focus on someone passing by (that was not a customer). The lady working there was more concerned with the necklace of the person passing by. After that the other lady there had to focus on the necklace to. I just walked off. Rude af.

Very over priced. They charged $36 for the cookie cake and they didn't even finish it. I'd rather have gone somewhere else.