Express Wok

I would give rating in negative if possible. Worst customer service ever. Food was also below par. Lady at the reception had lot of attitude. Right from outset, she was mean and absolutely rude. Also restaurant smelled really bad. We had to eat outside due to smell. She overcharged us on our food and not even ready to give us breakdown of charges and tiny invoice had no details about charges. My wife asked her that why are you so rude and did she believe in customer service? Her response was she didn’t want any more customers and she already has enough customers. Who talks like that? Food was also salty and vegetables were burnt out. Never again. We had very good experience with “Asian Bistro” Food quality and customer service was far more superior.

If I could do a 0 stars , I WOULD. The lady upfront is so rude . I seen the reviews, but still decided to give it a chance because we all have different perspectives of things. However, I am very disappointed to say, they were indeed correct. I get it, you’re rushed . It’s busy. But the amount of disrespect that you get from the person upfront is crazy. Like ma’am, I am paying for my meal. I’m not asking for a discount or for you to give me my meal for free. I definitely advise people to not eat here ! It is not just angry customers speaking their side , these are actual facts .

I was appalled by the service here. I sat down at the table with menus, never asked if we wanted water more or less even say how are you. Once the food came out in a brown to go bag I asked do you have plates to dine in. After an exchange she asked “what do you want from me!” I can’t believe she argued with a paying customer for a plate. Do not eat here she is a horrible little lady.

I went to China Wok, because a co-worker told me that it had great food. When I walked in the atmosphere wasn 't very welcoming. When I went to the counter the lady said, yeah? I said, excuse me? Then she went on to ask, what you want? I ask again, excuse me? Can I look at the menu to decide before ordering? She said yes. 30 seconds later, she asked, you know what you want? I told her yes I decided. I ordered fried shrimp. The shrimp was fried too hard. On my way out the door, I thanked her for my food and I made it clear that I won 't be returning.

I went to China Wok, because a co-worker told me that it had great food. When I walked in the atmosphere wasn 't very welcoming. When I went to the counter the lady said, yeah? I said, excuse me? Then she went on to ask, what you want? I ask again, excuse me? Can I look at the menu to decide before ordering? She said yes. 30 seconds later, she asked, you know what you want? I told her yes I decided. I ordered fried shrimp. The shrimp was fried too hard. On my way out the door, I thanked her for my food and I made it clear that I won 't be returning.