Imo's Pizza - High Ridge

Customer service is certainly not a priority here. It took awhile for us to be greeted. Then, I asked the employee if we could have a lot of parmesan cheese packets plus a few crushed red pepper packets, then I explained that we basically drown our pizzas in the parmesan, so we would like a lot. She placed a small handful of packets on top of our pizza boxes. (We ordered two 16 Deluxe Pizzas, a pepporoni pizza bread, and a garlic bread) I then asked if she could please put the packets in a bag so they are essier to carry, she seemed relunctant to obligue since she never smiled while assisting us or even spoke to us. I then asked, if she could please give us a lot more parmesan since we do have a large order and we do like a lot of parmesan. She looked at me and grabbed packets out of the box in front of her and shoved them in the bag. We left and once we were in the car, I asked my son if it was just me or did she seem unpleasant in general and even disturbed by me asking for a lot of parmesan? He said yes, she did act rather strange as if we had asked her to perform a difficult task. Once we arrived at our cousin's house, I removed the packets from the bag and realized she gave us a ridiculous amount of crushed red peppers but only 6 packets of parmesan cheese. I was shocked because she gave us the extras I had requested right out of the box in front of her which logically tells me that she knew that she was giving us the opposite of what we asked for... that was rude, ridiculous and inconvenient. I will not return here and would not waste my time again. The pizza was good though. Luckily, my cousin had parmesan at home so I did not have to travel back to that restaurant to get some.

Toppings were OK but crust was like really tough. Needed a knife and fork to cut it.I also got chicken wings and they were way over cooked. Terrible on both pizza and wings.Will never come back.

Order is always correct, cooked perfectly, and delivered quickly. And everyone we have come in contact with at this location has been professional and kind.

This is the location where the young employees get disrespected and belittled by management for taking orders from customers.

They are usually pretty good but my last order appears to have been dropped. The best they can do is have me go get another one.