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Tilbagemelding
Bidrage med feedbackThe cold brew is so good and for such a good price!
This is our go-to place when we are in town. It's a must stop, and the drinks are fantastic. Can't go wrong with any choice. The staff is also very friendly and always making sure everyone is happy with their orders.
I have been going to the Henderson location on Lake Mead for about 4 years and love the lavender latte with macadamia nut milk and bagel dog along with the chocolate covered expresso beans. I used to go to the location in North Las Vegas when I worked in the area and always loved the staff and coffee. It was my go-to coffee place over any other.I downloaded the app per the recommendation of one of the staff at the Henderson location so that I could earn rewards. Everything went well for a while, and then the app stopped working. I mentioned this to one of the staff, and they advised that customers were having issues with the app and recommended starting a new account, which I did. It was denied immediately, and that is where the fun began. I sent an email through the contact area of the app and got a very abrupt message back indicating that there was fraud action on the account and that any attempt to open a new account would be blocked. In other words, I was not allowed to use the app ever! When I sent additional messages asking about this as I was never notified of any fraud, I received the same answer. I then went through the website and sent a message and received the same vague unexplained answer, which made me feel like a criminal. I sent a final message that I would no longer frequent any Human Bean location and received no reply. A real shame that a simple app issue with no resolution would cause the loss of a customer who picked up coffee and food 2-3 times a week. Shame on you!
The drinks, service and staff are the best. Every time we are in Nevada, it's a must stop everyday we are in town. This place really is the best.
They won’t let you use your own mug, I don’t care how good the coffee is you shouldn’t go here