The Chicken Shack (n Valle Verde Dr) New

Is this location still open? I went here about 2 weeks ago and the soda machine was not working and they were out of the majority of popular sauces. I went yesterday and today and it's closed well before closing time.

Wow. Excuse my french but what a dive this place has become. Last time I was here maybe a month or two ago the soda machine wasn 't working. I wasn 't told until after I paid. The girl said I can give you extra fries. No big deal. This time I come in and the 2 young guys are just sitting down by the grills and once again the soda machine has only 4 of the 8 options working and the ice tea machine is completely out. My bad for not looking this time. I go to use the restroom, after I ordered and paid, and only one of the two are available. The other was out of order. Inside the one available it was disgusting. The toilet seat was broken, the water wasn 't working, no paper towels and this was after I had already put soap in my hand. I wish I had went in the restroom first so I could have walked right back out. Think about a restroom that hasn 't been cleaned in months and times that by 3. That was the very unpleasant smell inside the restroom. A lady who came in after me must have tried to order 3-4 things off the menu. Each time the guy behind the cash register kept saying sorry, we 're out of that . The food was also very disappointing. I really hope I don 't get sick! Unbelievable! How is this place still in business?!

Some of the chicken was ordered with the bbq sauce on in and these were very good. Good flavor and tender. But, most of the chicken we got here was dry so we could add whatever sauce we chose. But these peices were tough and hard to chew. We liked the flavor just hope for more tender pieces next time along with more attentive order taker who didn't read back my order and got wrong. I wanted a 2two piece Meal not a #2 with five pieces. There is a big difference!

Definitely not part of the original chicken shack. Different recipe, fingers looked like nuggets, small and over cooked,. NO FLAVOR. Fries were plain. Soda machine was broken, definitely won't be going back. I'll stick with the one in Boulder City. I wish I would have taken pictures They won't be here long.

Extremely slow and unprofessional service. We’ve been going to the chicken shack on sunset for years and we decided to try the one off of Valle Verde. This is our second time there and both experiences are horrible. If you’re going to chicken shack go to the one off of Sunset or in Boulder city where they care about their customers.