Elsie's - Hegins

Took forever to get our food and there were vary few customers. Also horrible customer service.

I am disappointed with this restaurant's service. I ordered a delivery through Uber at 8:45 PM, but 15 minutes later, just as they were closing, my order was canceled. I now have to deal with a pending charge on my card for 5 days. It seems like the owners are unaware of this issue. I will never return or order from this restaurant again. It appears that customer satisfaction and money are not priorities for them. It's possible they canceled my order because of a discount coupon and the cooks didn't want to prepare it. It is unacceptable to close at 9 PM on a Wednesday in Binghamton. I believe their actions were unjustified, and I wish them failure in their business.

The pupusera at LA is quite rude and insulting towards me. As a graduate nurse and a regular customer, I do not appreciate being spoken to in such a disrespectful manner. It is important for all restaurants to treat their customers with respect, especially during these challenging times. It is important to maintain professionalism and courtesy towards all patrons. I would advise the staff to be more considerate and respectful towards customers, regardless of their age or occupation. It is important to create a welcoming and friendly atmosphere for all guests.

The restaurant serves delicious food made with fresh sausage from a nearby butcher.

Enjoyed a delicious meal featuring fresh sausage from a local butcher.