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Bidrage med feedbackIts terrible places. I dont know why people going here still. Stink terrible and so dirty places.
Went to try this place after seeing it in a food group with good reviews....The first visit by myself was fine besides the floor being greasy and gross. The guy behind the counter was friendly and helpful. The food was ok.... Fastforward 2 weeks later, I bring the Mrs. in to grab a bite and show her the place. Again, order taker was nice and helps us decide. She orders the turkey panini and it comes as a pita and the pita is rock hard. She goes to get her order corrected and they just look at her funny....so she sat and ate what she could of the meal that wasn't exchanged. My order comes, super simple Philly with no green peppers.... it comes with peppers, I walk up and sent it back no biggy. Wait 14 more minutes after I tell them to make it to go and it's the same order with green peppers. I take it back again. I've been super patient and understanding even though it's slow, they may be busy or short staffed in the kitchen. Third sandwich comes and I'm am walking out with my food and some money voucher I won on their machine while waiting. Not alot of money but wasn't able to cash out. Owner had to be there to pay put so they tell me come tomorrow. I go the next day out of my way to just get cashed out so I don't ever have to step food in there again and the current workers want to argue about what I was told the night before and the policy written on the wall..... after insisting on my few dollars they reluctantly call the owner who OKs them to pay me. Horrible place. Will never visit again. Better food places in Madison. It sucks too because I wanted to like the place.
The restaurant was closed for maintenance but Google showed open and no announcements on their website. My girlfriend order $72.59 worth of food on April 10th and the order went through. Now we are trying to get the money back for food we never got but every time she calls it's a new excuse and they don't seem to care to find a solution. It's been about 2 months of waiting for a refund for food we never got with no solution in sight and no effort to find a solution.
They have got the Italian beef down pat . Authentic Chicago .
Just had their honey ham and swiss panini and it sent me into orbit. 10/10