Kfc - Garland

I hate posting this. But KFC is not what it used to be. The 11 herbs and spices hardly even seem present in the original recipe. It’s greasy and just not good. Even the sodas are not great.

I bought a three-piece two side chicken meal with a drink for my husband. I live five minutes from KFC my husband received the food and all of the meat was dried out. That’s terrible when I just paid $15 for that meal.

Order is wrong, no people, no experience. Talking instead of making one's food. Horrible KFC to order if one is in a hurry or wants to enjoy a good meal. Employees didn't want to redo our order even though it is a policy to have it made if there's any mistakes. I deeply recommended any restaurant that is not this one. My food is cold and my money was thrown out. The whole restaurant should go out and be completely destroyed. Never coming back.

I never had a bad experience till now. I told this KFC woman my order, which it was a 12pc with 3 sides and biscuits. 2 of the sides I ordered some fries , and then she got confused with Mash Potato! How do you confused that!? I told the cashier that the chicken was already cold from waiting for the fries and if I could get warm chicken due to their mistake. They just stared at me as if they didn't care for their customer satisfaction. In the end, I got my warm fries, but at what cost? My chicken was already cold by then , and I had to microwave it.

Love their chicken tenders. We got their tender chicken meal deal for 30.00. It was delicious we had a few chicken pieces left over for later in the week. The Chocolate Chip cake is very good as a dessert. Service was okay had ordered ahead, but still had to wait for all items to be completed we arrived later than out pickup time by 5 minutes. Found out today, you can't do a mobile order after 9pm. Even though they don't close until 10pm. They also close the lobby at 9pm. So you can only get orders from the drive thru. Posting their signage.