Kfc - Franklin

Why is it so hard to acknowledge a customer waiting at the front counter? Most of us understand that staffs are short-handed but sheesh unless your in the drive-thru or ordering on the app you basically don 't exist. Just one little I 'm sorry for the wait someone will be with you shortly acknowledgment goes a LONG way.

Food is what it is kfc fwiw but their customer service is

Food was good and hot great job you guys a little less than a hour to close!Parking: Plenty of spaces and plenty of handicap spaces

Food was cold..greasyDidn't get my cinnamon twists...won't go back

We arrived two hours before closing time and they were out of many items, so we left. Staff were polite, but no offer to make more.