Pizza Factory - Fowler

Excellent service along with an excellent pizza!! Well done P.F. Crew!!

Did you come twice and both times?s absolutely no customers except me a few friends. Our order was simple and simple, a pizza once and 2 sandwiches the second time. Both times we had to wait forever. 4 workers, no customers expect or for us. What's the hold? Waiting for Verrrr

Came to enjoy dinner here and spent $80 dollars. We waited an hour for two burned pizzas to be served. Visited here once and everything was amazing to say disappointed that 2 months later we had to experience this. Tim, I left my name and my number in this place if you want to come out. Thank you.

Great service. Order 10 large pizzas and 40 wings for my Coca-Cola WH team. All my pizzas were hot, fresh and delicious. Thank you to the Pizza Factory team for doing such a great job.

I placed an online order through the app around 8:00pm Friday night June 10. ETA was 8:25pm. When I went to pick up my order the cashier asked the employees making the pizzas where my order was. They never received the ticket. Apparently the app and online ordering is faulty sometimes. Understandable. I wasn't going to be a Karen about it because I've worked in the food industry for seven years. The cashier printed my ticket, I watched him hand it to the gentleman making the pizzas after paying my total and was given a pickup time of 30-35 min. The second time I walked in, the cashier greeted me and remembered my name. He went looking for my order again. I witnessed an argument unfolding between the cashier and the female cook. She was very loud and adamant about there never being a ticket printed when I witnessed it before leaving the building the first time. It also appeared that no one wanted to tell me what was going on. Finally I was told that they never got the ticket so the pizzas I had already paid for were never made. It also looked like they were ready to close the restaurant. So if I hadn't arrived at the time I was given, my money would have been taken and I would have never been given the food I prepaid for. Shady AF. The gentleman making the pizzas apologized and said they'd be done in 15 min. So by the time I got home to eat dinner it was already 9:45pm. We were given a free two liter as compensation. Okay. I would have liked my meal comped but I guess that's too much to ask for. The kid's pizza was good but the large one was meh. I guess I'll be going elsewhere for pizza until the staff becomes better coordinated.