MacLeod's Restaurant - Fort Macleod

On June 29, 2023 I ordered from the 2 for one pizza menu and was surprised to find how I was being over charged for my pizza choices. I am familiar with the basic 2 for one policy of paying the price of the higher priced pizza. On this occasion I ordered a 15 ,Large priced at $31.00 and a Mama's mistake large priced at $33.00. No problem paying the higher price of $33.00 for the 2 pizza's, I added pepperoni and green peppers to the 15 pizza at $1.00 per topping. This now makes both pizza's valued at 2 for $33.00. Which I am more than willing to pay however this restaurant wants more by upping the price of 15 to match the higher priced Mam's mistake at $33.00 and the....adds the upcharge of $2.00 for the added toppings. Therefore I am paying twice for the added toppings since they are not added on to the Higher priced Mama's Mistake these toppings are already on this pizza). If I had ordered 2 Mam's mistake minus the toppings I did not minus certain toppings on one of the pizza's the price would not have gone down but remained ate at $33.00 for the 2 pizza's. Charging me the higher price for my pizza and then charging again for the added toppings is over charging. I will close by saying this restaurant has very good pizza and a manager who is not prepared to listen to a unhappy customer. As good as the food may be I am not prepared to support over charges and store managers who are not receptive to customers concerns.

1. The delivery took 45 minutes longer than the estimated time. 2. The pizza was extremely soggy, making it impossible to eat the crust. It appeared to have been in the delivery bag for an unreasonable amount of time. Additionally, when we called the restaurant to voice our complaint, they were very rude and didn't seem to care.

The restaurant was nearly empty, but the service was still slow. Their version of French onion soup was more like a salty beef broth. The sandwich and French fries were drowned in oil, to the point where we had to use three napkins to soak up the excess grease before attempting to eat them. Maybe I just made the wrong choice in my order, as others seemed to enjoy their meals. Based on my experience, I cannot recommend this restaurant.

I recently read a review on another site mentioning a long wait for food at this restaurant. When my party was seated, our server informed us that it would take 45 minutes for our meals due to having only one person in the kitchen that night. The restaurant side was full, so we had to sit in the lounge. Despite the situation, our server was friendly and attentive, regularly checking on us. The menu was extensive, offering a variety of enticing entrees to choose from. Although the food did take 45 minutes to arrive, it was worth the wait - my BBQ ribs were delicious! Initially, the portion appeared small, but it was actually perfect. Both the service and food were excellent. It's evident that many food establishments are struggling with staffing issues, so the employees, particularly the cook that night, deserve recognition for delivering such a top-notch dining experience. The pricing was also very reasonable.

This place has super friendly staff and a large and varied menu. The prices here are very reasonable for food and beverages alike. The best part is the food. I had the baked seafood fettuccine. Super filling and delicious.