Pollo Tropical - Fontainebleau

The guy takes the order very kindly, the line of cars advances and we arrive at the window in about 10 minutes and everything is ready, pay and continue.

Carlos was very disrespectful! Being cashier he doesn’t deserve to be in that position! Getting in my mother’s face talking her any kind of way, can’t even say one moment! But this other lady behind us he speaks to her and says “one moment” DISRESPECTFUL! They all act like they have no emotion, no hype, no reason to even be here. Stays on their phones and has zero good customer service! And then after waiting they give us this tiny piece of chicken etc. Do NOT come here at all unless you’re STARVING! Not worth the bad vibes!