Jamba - Folsom

I ordered the Chunky Strawberry which is always amazing (I substitute the yogurt for extra granola on top) and my daughter enjoyed a strawberry whirl (minus the banana) and a fresh, hot tomato twist. Great staff and very helpful in decision making.Also very informative which I appreciated.

I gave 3 stars for the other employees but as for SHELBY i think that is her name based on the receipt i was given. She is working at 10:15 along with 2 other ladies, she has on a black sweatshirt at the moment if this helps to identify her. So ibring in my tumbler for the 20% off and then i had a $3 reward. She argued with me that i cannot use both. So I showed her PROOFof previous receipts from this exact location one being dated 2/28/22 that had both discounts applied. As do every other visitover the years. She continued to argue her point! Not once did she deliver proper customer service. Now its been multiple timesthe staff did not apply my tumbler discount and the young lady went above and beyond to make it right. Another time the guypretended to fix it but did not do anything. But this time this employee decided to flat out ARGUE about the situation. Smh iunderstand the shortage of staff and I give tips and patience being a current regular to this location. But I refuse to have todeal with this young lady ever again. Let me add the waffle they gave me was ROCK SOLID HARD!

Staff were nice and drinks were good. Corner of the store had visible mold and water residue that looked long overdue for cleaning.

This product chain shortage is making things hard on everyone. But substituting ingredients in a place that is built on its ingredients is ridiculous... smells and tastes suffer. Then there 's the inability to fulfill an order properly.. unless there isa market for cold waffles, sandwiches and pretzels. Employees are fine.. but your business won 't run right if they don 't havethe tools to make it thrive.

I just visited this Jamba for the first time end it?s clearly met my expectations. It was a nice slow weekday afternoon. One of the smaller stores that I have visited, but had friendly service and consistent drinks.