Gravity Coffee Federal Way South

I love having this restaurant nearby and the energy drinks are great! The only downside is that it's always slow for me. It's frustrating to see someone in front of me order a drink and then have to wait up to 10 minutes. Some of us have to get back to work and don't have the time to wait around.

This used to be our favorite place to grab a drink for our outings, but recently the service has been slow and lacking enthusiasm. On several occasions, our visits have caused us to arrive late to our destination. Now, we choose to go to other Gravity stands if the line is longer than one car.

I really enjoy the flavor of the coffee at this restaurant, and the service is consistently fast and excellent. The staff always has a smile on their face, no matter what the day brings. Thank you for your outstanding service.

I went to this place and got a couple of drinks. When I asked for a drink holder, because my cup holders are over sized and the drinks tend to spill, the girl lied and said they didn't have any. I could see them. Also the drinks were not marked. Poor business strategy.

This has been my favorite coffee company for quite awhile but it's been disappointing lately. With the super high turnover rate, drinks not being made as delicious the last few days, removal of breakfast cookies from the menu, and my manager not receiving ANY customer service help regarding a gift card purchase issue, I am considering finding a new coffee place to frequent once my current gift card balance runs dry. Which is sad because I have been nearly daily to this location or the Redondo location for over a year now and I have raved about Gravity to so many people in the past.