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Bidrage med feedbackGiving one star across the board here because I can 't give zero... Our ‘experience’ at Flambo 's Jambo’s. Two adults, two children (four and two came to £65.80, for what was essentially a selection of frozen food heated up (and gone cold again . Granted, the salad bar was okay – maybe on par with a harvester. But there was one member of staff assigned to serving ice cream cones (why? – they guarded that tub with their life. There was plenty of other things the staff member could have been doing e.g. cleaning up tables, collecting plates, topping up the food or even serving at the ‘carvery’ (for which not once was there anybody there to carve when I went up – probably just as well mind . I can 't emphasise enough just how bad the food was and how overpriced it was, but don 't worry you get a 'free ' drink... It’s so frustrating to have been ripped off so badly when you’ve already paid to stay at the hotels there. I accept a mark up on food because of the nature of the thing, but it’s actually cheaper to eat IN the park itself. Crazy. My complaint has been handled poorly, post trip, with only a half baked (much like the food apology offered. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1
Pretty typical of a mass produced buffet. Good choice but quality dependant in how long the food had been under the heat lamps. Our plates were never cleared so just piled up on our table. Disappointing to have paper cups for adult drinks. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 3 Service: 2 Atmosphere: 2 Recommended dishes: Breaded Mushroom
Absolutely disgusting and rude staff, you are asking a question and they simply walk away in the middle of it! Booked table? No worries you will get to your table only 20 minutes later than it is booked for, being ignored by the staff. Been there for dinner and breakfast, both terrible. Food is not even close to be worth the price. The worst bit of all alton towers resort. Avoid at all costs Service: Dine in Meal type: Other Price per person: £30–40 Food: 1 Service: 1 Atmosphere: 2
Great for breakfast but for dinner it is massively overpriced for what you get, which was a let down considering the hotel is outstanding. Suggest having food at the park before leaving or the secret garden restaurant in the main hotel. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes: Full English Breakfast
Service: Dine in Meal type: Dinner Price per person: £50–60 Food: 2 Service: 2 Atmosphere: 3 Recommended dishes: Vanilla Cheesecake