Signature Tap House - Fairview Heights

Food here was great. The giant pretzel was delicious.

We had a very good meal tonight. We did have a problem with our steaks coming out cold in the middle but our waitress took care of it promptly. Kim the manager is excellent! She apologized and said the grills were turned up too high so the steaks cooked on the outside but the inside was cold. Kim always stops by our table every time we come. I wish all managers could be like her! This is one of our favorite places to dine.

Took FOREVER! Our waitress was very nice.. you could tell she was overwhelmed, but no manager in sight… we got some of our ticket comped, which helped.. but the manager needed to come talk to us and didn’t… If the manager were present I think things would have went differently..

To expensive, the Mahi Mahi was not rubbery. Forget ordering the fries. Coke or soft drinks are charged by the glass. Bring cash or be surcharge 4%.

Our first trip here, and we literally almost walked out. We met our best friends there for an Xmas dinner, and were approached by a waiter after we sat, and the waitress seemed confused, we think she was suppose to be our server. The young man did not know how to speak up, we couldn't hear him, and he blamed it on the mask…she seemed very timid, and new to the industry. We placed our order for drinks, and had to ask him to get the drinks while we continue to look at the menu. He came back … – show