Waitrose - Eastleigh

We used to drop in to the restaurant for lunch on a Friday, when shopping and going onto other shops. Whatever time we arrive there seems to be little choice left on the menu. Last Friday around 1p.m there were no non meat or fish options left on the shelves and no Welsh Rarebit. The only alternatives were baked potatoes with cheese and baked beans (tepid beans). I questioned the lack of alternatives and was told that it was due to Covid, which is becoming a tired excuse. I am almost 70 but have not yet lost my marbles.

Much less choice in the gluten free ranges of products. They never seem to have any new products in and have the same old stuff week after week! They could learn a bit from Asda.

The standard of the sushi has slipped. The main issue is the rice. It seemed as though the rice used to be made fresh but now it is always hard and dry. I have wondered if it was the time of day I was visiting (6pm) so have been at lunchtime numerous times. Still unfresh and still dry hard rice. Such a disapointment! Sort it out Waitrose.

Very off putting. There were about 18 dirty trays left on the tables throughout my visit. Myself and other customers were moving them off the tables before sitting down. I did tell a member of staff but no one cleared up. Felt very down market

I live i Southampton, so if I eat out there it makes sense to shop there. There is a bus stop outside the store which is lovely and stocks every kind of food ata fair price.