Cold Stone Creamery - East Lansing

The bathrooms are “out order”. they were “Out of Order” in the last summer. they were “out of order” every time I came here. I will go out here in a limb and say that they do not want the public to use their bathroom and they use it as an excuse. I wouldn't call that a good customer service.

Very sweet girl works very hard waiting for me. always tap on their cold stone worker!

Love this place, but hate how they got rid of the banana flavored ice cream. Other than that, prices and selection of flavors and toppings are good. The serving size just depends on who scoops as some are more generous than others. Good, friendly service and this place has been clean the times we've visited.

We ordered 2 Everybody’s ice-cream, one for us and the other to take to our friends. But both of them were about 2/3rd's in the box and not full, pictures attached. How can you take a less-than-full box for the host!!! It looks like we eat from it and were bringing remaining leftovers...This happened even before, it was for us, still less than what we paid for, but this was embarrassing!! Why do they do that??? Don't they understand that when they are charging for a full box but only filling 2/3rd's!!This is wrong! Stop cheating customers!

There internet was down so I couldn't buy my ice cream ruined my whole week