Dunkin Donuts - East Chicago

We were driving through from Michigan to Iowa and we stopped here for some coffee! We all had a yummy treat! But what makes me give 5/5 is the amazing manager Annie. She went above and beyond her normal job description to help us! We all can be a littlemore like Annie! ?? Job well done!

Donuts are super small. A 1/2 dozen box can fit 8 donuts, so donuts slide around and get ruined with only 6. Asked for cold brew black, the cold brew was regular coffee made iced.

The costume services is not great was rude. Couldn't give me a refund for over charged items. Had missing items in order. call costume services and they also could help they are having the store to call me back in 10 days. Worst Dunkin I have every beentoo.

Fast, friendly, and efficient service! We ordered inside for two iced coffees to go, each made differently. I was listening to an online class at the time, so I had headphones on while ordering... But the staff were not thrown off at all!

The person at the window was rude, and there was hair in my drink. In General, bad service. Better needs to be done and better employees need to be employed.