The Pancake Place - Dundee

I would say having been coming to the Pancake Place over the last 10 years, once every other month, it has sadly went very badly down hill. My wife and I visited with our 12 year old daughter. On arrival we were seated quickly and our drinks order taken within a few minutes. We received our drinks 2 diet pepsi which were not fizzy (clearly issue with draft) and a smoothie which was very tasty and refreshing. There were maybe about 4 or 5 tables occupied, so for a lunchtime I thought why is it so quet . Anyway, my wife and daughter both ordered the macaroni and I ordered the fish and chips. We received our food within about 5 6 mins which made me question that alot of the food must have just been simply reheated! The macaroni was insipid and lacked seasoning and my fish was about half the size of the normal portion I was used to getting. I questioned this with the server and he went to the kitchen only to return to advise that they can 't control the size of the portions they receive from their supplier!? The fish was definitely small enough to be a child 's portion. I requested why don 't they just give me an extra portion of the fish to which he replied. Sorry can 't do that but we can remove the meal from your bill . They did ask if I would like an alternative from the menu but by this point my wife and daughter had already eaten half of their meal so I wasn 't willing to make them wait any longer. In addition to this we were not given any cutlery until after we were served our food. Both my wife and daughter said they did not enjoy their food but it was edible. I returned my plate to the kitchen and received a credit off the bill. Sorry but £12 for what was basically a kids portion of fish, a handful of chips and a rotten looking side salad, it is very overpriced for what you get. None of us will be returning here. Quite sad really given it was always such a friendly, busy and quality cafe. Owners please do better!

My family and I recently visited this restaurant after a long absence. We were warmly greeted with a friendly smile and instantly felt at home. Aside from their delicious pancakes, they also offer a variety of other menu options. We enjoyed tasty cappuccinos and American-style hot dogs with crispy fries. My spouse had a delicious banana and everything pancake, as you can see in the pictures. Despite being located opposite a McDonald's, this restaurant is truly a happy place with table service and a diverse menu to cater to all tastes. Every staff member we encountered was cheerful and clearly enjoyed their work. This establishment has been a favorite for my family for many years, as it was a regular meeting spot for my wife when our son was at university and our daughter worked in town. When we are in the city center, this will definitely be our go-to happy place.

On entering restaurant had difficulty manoeuvring my wheelchair through the 2 doors at entrance. Once inside there is really only one table for a wheel chair to go so we sat there other customers also went and chose their seats a member of staff quite cheeky said that we should have waited to be seated the place has just opened so it wasn’t like they were struggling to seat people. All in all food was good but some staff’s attitudes needs adjusting.

Great spot for brunch before shopping. Breakfast deal was great and tasty. Pancake stack a tad pricey but very good. Staff were polite ,only thing I would say is nobody came to ask of everything was OK during the meal.

The meal at this restaurant was absolutely terrible. My husband and I stopped in for lunch after seeing they offered savory options on the menu. We both ordered the loaded chips, but they were loaded with low-quality ingredients. I got the BBQ chicken chips, which were just standard oven chips topped with cheap cheese, flavorless chicken chunks, and an overwhelming watery BBQ sauce. I could only manage to eat about 10 chips. My husband got a different version of the loaded chips, which were equally disappointing. They charged us £10 each for these subpar meals. I would recommend skipping this place and getting a better meal at McDonald's instead.