Mcdonald's - Des Moines

Drive thru was a little slow but food was hot and fresh.

It was really slow and they didn't help me very much first the app messed up and i couldn't get my carside order brought out so I had to go in and talk to the counter people. They took forever to get to the register (busy talking) and then the mobile orde i had already paid for was according to them not paid for so they wanted me to pay again. (My boyfriend did it for me, but the money still came out of my account too) so we were charged 2 times for the same order which ended up being wrong as well. Ill never go to this McDonald's again.

Now I would of give this McDonald's 5 stars instead of 4 stars even though someone stolen my work shoes in the lobby, and they know, I work right down the street from them, but not only that. A strange lady on of February 2nd 2022, connect to a lady in Ames Iowa in 2017.... When me and 2 more other ladles was temporarily staying on Kellogg St in the basement, and I was only working in Iowa at McDonald's on Duff ave in 2017, not asking for housing or public assistance, and wasn't going to pay high rent for something temporarily of the summertime in 2017....Anyways this lady work at McDonald's on Forest Ave. Connect to the lady that was homeless lying on public floors, in every shelter in Iowa with no remodeling of her own, or help from her own family. Connects to this disrespectful ugly mess up teeth lady at McDonald's on Forest Ave in Clive Iowa. While she's worrying about me in Chicago and doesn't even know me ... I am still blessed and comfortable to do whatever and still living better than these folks, who don't care about their family nasty crazy Schizophrenic selves. I am going to show a picture of the item I've brought so when people see this review they will know of this know homeless person as well connect to her family that was homeless too in 2017 on Ames, Iowa, down the street from McDonald's on Duff ave... And I drove back home in my paid off Toyota, I earn doing my middle years of CNA.

KELLIE was extremely friendly and very serious about providing timely service. I came at a busy time and she was bagging several door dash orders yet still acknowledged me and the other customers and apologized for the delay.

About the food great, the cashier was to rude against me, she just left the counter at the time that I was ready to order and just watch me and she doesn't care about me, I was in line for about 3 minutes just watching who is going to take my order, until somebody else of the team there get my order. I felt no good experience. Food and facilities was great but service bad.