Chick-fil-a - Concord

Service! While most businesses customer service suffered during and after the COVID pandemic, Chick-Fil-A (and particularly this one) got better. THEIR CUSTOMER SERVICE IS BETTER AND WAS ALREADY GREAT. The workers and management are friendly and they act like they are glad you are there. Top notch!

Mr. Tony has such a pleasant personality. Very nice and great customer service. Even my 9 year old said “mommy I want to leave a review, he needs 5 stars” thank you Tony!

I love this location. The staff are so helpful and friendly here. One of the staff saw me walking my baby in a stroller and my hands full, they ran to open the door for me then also carried my tray and got all the condiments I needed : so nice!

Sad to say my local Chick-fil-la has become very inconsistent. This is the 2nd time I’ve received a burnt, dry and cold sandwich. The fries were soggy too. I hope with this review things will get better. I’m going to take my business somewhere else.

Stopped in for a quick bite...the bathroom looked like a tornado had smacked it. However, the service was fast polite. The food, unfortunately, tasted like it was under a heat lamp. The driver thru was busy though...there isn't much parking that doesn't have a takeout plaque or something