Steak 'n Shake - Columbus

I didn't receive my Frisco melt sandwich I ordered but a dry cheeseburger that did not taste fresh and attempting to eat it But so cold and heating did not improve the old taste.

If I gave a zero. I ordered a double cheeseburger and the sandwich was raw in the middle. I called the load four times and no one answered, even someone took the phone, finished calling.

Not going to lie, the change to kiosk only definitely changes the feel of the restaurant. I mean the food was all right, and the workers when you could get their attention from running around and cooking and dealing with the drive-thru, they were generally helpful and kind.Food: 4/5

Wish I was happier with my service, because I love Steak n Shake. I got large fries that were cold, soggy and half missing. I got a double bacon and cheese steak burger with everything on it but it only came with 2 patties, pickles and onions, because I guess I have to clarify that I do indeed want bacon and cheese on my bacon and cheese steak burger. Very Disappointed.

Food average, it’s a night place anyways. Good they have self order machine, bonus for anti-social club members like me.