Burgerim - Columbia

The burger tasted ok, but it was small and waaay overpriced. The picture showed fresh jalapeño but it came out with jar jalapeños. The wings were small and dry. The reason I gave it a couple of stars is because the customer service was great. The ladies behind the counter were so helpful and sweet. Unfortunately, I wouldn’t come back for the food.

This was my first time trying the restaurant. It was recommended by a friend who said it was a great place to eat. Decided to take my wife out and invited some neighbors to join us. I ordered the Greek Lamb burger which was supposed to come with Tzaziki sauce. When i received my burger it was quite disappointing because it was not as thick as advertise. I chose not to make a big deal out of it until I realized the sauce on my burger was mayonnaise and not Tzaziki sauce as the menu described. I asked the cashier why my burger had mayonnaise instead of Tzaziki sauce and she was just as surprised. I asked for the manager and she came out and explained that they ran out of the sauce. I then asked her why didn't she inform anyone who orders that instead of choosing to add mayonnaise trying to pass for the Tzaziki sauce. She apologized and asked if I'd like something else but I elected not to out of fear of what happens in restaurants when people have complained. Had she offered to refund my money then I would have accepted that offer. VERY DISAPPOINTING!

Food was good. Tasted delicious. Cooked and presented very well. Fast service. But I will not go back again. The bathroom was clean. The decor was amusing with good music. Clean tables. But I will not go back again.

I can't express in words how amazing this establishment was in making my son's birthday the absolute best day for him!! The entire staff was accommodating and went out of their way to make sure the experience for my son was awesome! Not only did they fulfill our large order in a timely manner, they went out of their way to make him feel special! My son was celebrating his 8th birthday. When I asked him where he wanted to go for his birthday dinner he chose BurgerIM. He loves their burgers and fries! I can't thank them enough for making him feel like royalty on his special day. The food was amazing as always, but the service was exceptional!!! Thank you guys so much!!

First time there. Employees were very friendly and explained the menu to us with a smile. The burgers were delicious and the sweet potatoes fries were out of this world! So yummy!!