Steak 'n Shake - Cleveland

Food was great, and they gave me 6 forks for my 6 meals, which was super helpful since I just moved and didn't have flatware unpacked yet. Thank you for the attention to detail!

Never open on time. Need to close like the rest. Complete waste of time!

Ordered a lemonade and received a small. Going inside to buy the drink was pointless because staff was No help at all when it came to the kiosk system. Poor customer service.

I've loved Steak n Shake for a long time. I've eaten a ton of Steak n Shake, even in Florida. This Steak n Shake didn't disappoint. The staff was very friendly and my food and shake were delicious. Long live Steak n Shake.

Because I paid for things that I didn't get what a bummer