Pizza Express - City of New York

Worst carvel ever! I 've spent hundreds of dollars ordering cakes, flying saucers and chipsters for delivery on two occasions during the last year and all of them were incorrectly made and terrible. I have been to carvel locations all across the country and they are mostly consistent. However this location takes the cake as being run by employees that do not care or take any pride in their work. The franchisee blames the employees but it all rests on his shoulder. If they can 't make the product correctly he should be doing it himself. They have no idea what they are doing and use old products (the crunchies every time are soft and stale). Upon bringing this complaint to the owner they refunded me a fraction of the price. Didn’t even offer to remake the order because “the delivery fee was to high to resend it” It they don’t want to deliver they should turn down delivery orders. I don 't know how they stay in business. AVOID AT ALL COSTS!

Worst carvel ever! I 've spent hundreds of dollars ordering cakes, flying saucers and chipsters for delivery on two occasions during the last year and all of them were incorrectly made and terrible. I have been to carvel locations all across the country and they are mostly consistent. However this location takes the cake as being run by employees that do not care or take any pride in their work. The franchisee blames the employees but it all rests on his shoulder. If they can 't make the product correctly he should be doing it himself. They have no idea what they are doing and use old products (the crunchies every time are soft and stale). I don 't know how they step in business. AVOID AT ALL COSTS!

Easily the most friendly staff of any Carvel/Subway in the city, and the food is always on point. A clean and nice place to grab a snack or a meal after a long day.

This year for my birthday, I requested an egg cake, and a friend recommended this place to me. We had a great experience—they had the cake ready for us on the day of the celebration, and it didn't take long for them to decorate it to our liking. Everyone at the party enjoyed the ice pie as well; it brought back fond memories of kindness.

The Carvel is located in a subway station. The prices are reasonable, and their milkshakes are among the best I've ever had. They can transform any of their ice creams into a milkshake, which is fantastic. Plus, they frequently have excellent buy-one-get-one offers! I highly recommend the Oreo milkshake.