Shoryu - City of London,Westminster

Arrived asking for a table for one around 7PM, advised a short wait which it was. Placed my order shortly after being seated. People who arrived and ordered 15 minutes after myself were receiving their food. Asked when mine might be coming, and there was some confusion asking if I'd ordered online. Around ten minutes later I was advised they'd chased with the kitchen. Sometime later my Bao Bun arrived, which was okay but hard on the bottom. Shortly followed by the chicken katsu that just wasn't great at all. On receiving my curry, I asked if I'd be getting my drink anytime soon. Ten minutes later, I was asked what I'd ordered. Yes, I think they lost my order which would have been much better if they'd just said. About 5 minutes later, my drink arrived, at which point I'd pretty much finished my food. They apologised for the wait when giving me the bill but that was only a small part of the issue. Felt like I had to self mange my own order which took any enjoyment out of the meal. No one ever questioned why I was sat there with no food or drink or after establishing my food not thinking to check if I'd ordered a drink. Not unusual to be completely neglected when you're eating solo but didn't expect it from such an established chain. I've been to the Manchester branch a number of times with no issues.

The ramen choices were excellent. The dish I chose with Piri Piri paste and extra Pork Belly was delicious. With a side of tea and Diet Coke, the total came to £47. The food was tasty but on the expensive side.

Easy to order using the QR code on the outside tables. The starter of gyoza were delicious, however the Bao bun was a major let down. Don’t order or if you do, check that the bun is soft and fluffy as mine was rock solid. I informed the waiter, however he didn’t seemed bothered. I eat Asian food at least three times a week and found this was just average.

We had a lovely and welcoming experience at Shoryu. The waiting staff were extremely friendly and polite, offering helpful advice. I enjoyed the speciality ramen while my partner had the seafood ramen with a side of octopus balls, all of which were delicious. We finished our meal with a shared warming sake, perfect for preparing us for the cold Soho streets. We will definitely be returning!

Terrific meals, marvelous service, very reasonable prices real value for money. Great location near Regent Street.