Mod Pizza - Chamblee

Because the service was good , I only deducted one star but they didn't have two ingredients I would normally put on pizza; I tried to improvise with other ingredients, but it didn't come out right. Hopefully, this supply chain disruption only affects this location; if it becomes an issue at other locations, I will have no choice but to stop eating at their restaurants. I can't pay $21 for pizza I don't particularly care for every week: Dietary restrictions: They didn't have gluten free crust so I tried cauliflower crust instead which tastes horrible :

Placed an order for delivery online. Was concerned it didn't show a delivery time before clicking order, but I took the risk. Got an email confirmation after that showed 35 min, which was fine. Then I notice that the delivery time kept getting pushed back. Then I get a text from a random number who turned out to be the delivery driver. It said they burned my breadsticks and they wouldn't be able to wait for them to make new ones. I call the store to get more info and the staff is completely incompetent. He says they're slammed and I can just come to the store for a refund. I say why can't you just cancel my order. He says he doesn't know how. I ask to speak to someone who does know, and he says no one knows, but the manager is on the way in. Then he hanga up. Take your money elsewhere. I've previously enjoyed Mod pizza, but this location isn't it.

I love the Mod pizza concept and have been in love with their ? from the start. But they need customer service training for their employees badly. Two girls behind the counter chose to play with receipts and (unnecessarily) replenish dough (ungloved I might add) while three of us waited for service for 15 minutes. We were really patient. The mistake we made was asking them to use gloves, since we already observed her pulling off her gloves to collect more dough from the back... dough touched her hands and her shirt. We just left... Horrible service which is probably why the place tends to be empty whenever we go around lunchtime. Time before that, another chick burnt all our pizzas. SMH...

Everything was delicious and quick!Bobby was amazing and super friendly!Will come again for sure!! Also, prices are really good!!! ??Food: 5/5

I hate everything about having eaten here. My tastebuds still aren’t talking to me from the betrayal of having tried this place. I wish I could go back in time and have never walked in.My life would be better for not having the memory of what I ate, and the price I had to pay for my torture. Salad is super small, my pizza was made wrong, and it was incredibly sad at how little toppings are added that nearly 40% of the pizza is just underwhelming dough. The cheesy bread was the saddest thing I’ve ever seen (also mostly useless dough) and completely cardboard tasteless. My son wanted to stop here saying “you can never go wrong with pizza!” And walked out asking to never have to eat here again. Please stop giving pizza a bad name.