KFC - Castro Valley

I would score no stars at all but not an option. I ordered a KFC famous bowl and received a bowl of mashed potatoes ripped up chicken and grease. When I returned I had to wait 7mins while staff walked around and looked at me standing at the counter witha bag of food like they didn't know what was going on. I wasn't told sorry or anything when I was finally able to ask for myrefund.

I haven't been to this KFC for a while, thought they did a great job. The food was very good, the atmosphere has gone through a remodel and looks great. If there was one thing that stood out was the service: Friendly, and quick. Would definitely go back.

Very clean restaurant with some limited indoor seating. I got the 3 piece chicken tender fill up. I loved the chicken and kfc sauce. Lovely biscuit with butter and honey. Cole slaw was 11/10, so delicious ????. The Mountain Dew sweet lightning pairedwell with the chicken. The cookie tasted like it had just been oven baked. Free soda refill too!! I would recommend 1,000

The afternoon manager (or owner? is pretty straightforward and gets you out as fast as he can with the correct order. I always remember something at the window and he is always polite and accommodating. The food? It's KFC, watch South Park. The locationis small so I always do drive through.

I normally dont like to leave a negative reviews but I feel this place needs one. Chicken is always old and cold. Staff is not friendly. Order is never accurate (missing chicken or side dish). This place needs a overhaul.