Frankie Benny's - Carmarthen

We had a delicious meal from the lunch menu which is great value. One of the best salads I've had in a long time and made extra delicious with the garlic bread from the starter menu. My daughter loved her food from the child's menu which was great value. Glad we booked as it was busy but all the staff were working hard and so accommodating. We will definitely return! Highly recommended.

The welcome when we arrived was warm, and the drinks service was prompt. Thereafter things took a turn for the worse. We watched as others started complaining to staff, who in turn lost their confidence, and ended up being surly. Our party included three children, and our food wasn't served until 75 minutes after ordering. It was freshly cooked and tasty, but way, way too late.

Wasn't very happy with the food, drinks taste very off like there was a problem with the pumps, one of thr staff members was very rude, the others was very kind and helpful, they was all busy I think they needed more staff, food wasn't the best, don't think I'll be rushing back

Had a delivery off stacks last night for mine and my partners movie night. Food was amazing! I had to call up to confirm something over the phone and Zoe went above and beyond to let me know everything was exactly how I’d asked! Cannot thank the team enough. My food was amazing the brisket loaded fries are banging and my partner demolished his burger within seconds. I will be back for my carbonara

Right from the Get Go me and my 3 Girls were met with a warm and friendly welcome. We were then directed to our table we booked, luckily we did book, not surprising they were busy. My Girls were given some activity sheets and color pencils to play with whilst I could study the menu and discuss what meals we fancied. After a short while the waitress returned and asked whether we were ready to order meals and or drinks. Which thankfully we were, aided I'd say by the fact the menu was well laid out helping us to easily decide. In spite of how busy they were we didn't have a timely wait for our food and was always greeted with a smile and light conversation. After we had recieved all of our food and demolished the Deserts. Which might I add all food we had was Very Very Nice indeed, I was asked whether I would like to do a in-house review on a little device they had. I gladly accepted due to the fact of how lovely everything was. My only gripe was that the review only asked about the food we had and not to review of our overall experience Inc service, hence why I feel compelled to write this review. All staff we engaged with gave great service, which they really did but I must particularly give a mention to a lady named Katie who went the extra mile for us, always ensuring our satisfaction with everything, providing friendly conversation with Me and My Girls, Topping up the Deserts after offering to replace one that my eldest managed to tip it on herself and engaging with a warm, respectful attitude. We will definitely definitely return. Thank you so much