Red Robin Gourmet Burgers And Brews

Amazing meal! Fantastic burgers wonderful atmosphere. Unlimited drink and side refills, fantastic staff even gave us a song.

From our party, food was good but not great. Standard burger joint.Servers were friendly and everything ordered came quickly.That's important to me as I hate to wait for my food. Good healthy portions.

It is a good thing that most of the menu items are pre-made 'cause if we actually had to wait for anything to have been made with skill and/or talent, we 'd probably have left after the first half-hour of waiting. The carpet is filthy, the tables are sticky, the under-trained staff have left dishes sitting on tables, inside and out (flies eeww). Is the current owner waiting to be bought out by the large development coming to the Loughheed Mall because this restaurant has no heart or soul anymore.

I don't normally leave bad reviews and this is really my first time.This location is smelly the first thing you noticed walking in. My daughter wasn't wanting to breathe into the air. The carpet is greasy and black. You can hear the sticky sound when the servers walk by and still hear it from 20 feet away. The forks brought were dirty. The mirrors have greasy marks. Coincidentally, my 10 year old daughter and myself were seating straight up the whole time we sat down, not wanting to touch anything.The sanitation condition just makes you feel that nothing is clean, even the food when probably they aren't?I used to love Red Robins for years but today we've decided to never come back again unless they wash their carpets/upholstery, remove the smell and clean their mirrors and utensils properly. So much improvements need to be done to get back their supporting customers. I feel like sooner or later this place is going to close down due to the poor management.I see that all the bad reviews they received were never seriously taken care of. All they ask is the send them an email mentioning the time, date and location. But it's pretty obvious when and where it happened when people leave you repeated comments here.We do hope the conditions can be fixed by leaving true comments here because Red Robins could have done better than this and it's one of my favourite restaurants. But no thanks if you ask me to email you the details again when you can clearly see them here already.

Old school burger joint that brings back memories. This location is definitely abit run down. It needs some renovations and a good cleaning. That being said, the food is pretty decent and good for a quick bite. Love the bottomless fries as usual and the servers are typically pretty friendly at this location.