Punta Bonita - Rosewood Mayakoba

Everyone has different tastes. The food at this restaurant is unique, but I personally think it is overhyped. The service is good, however.

We didn't expect to be in a resort, and it seemed like the resort didn't expect us (also we made reservations through an open table). The direction led us everywhere, but to the Rosewood Mayakoba resort we drove around and around. After all, it found out. The food was good and Uber expensive... the service was sweet. They made us feel comfortable. I would probably not recommend this place unless you were already in this resort.

The cook is OUTSTANDING!! The food and the atmosphere and the service are top notch. This is perhaps our favorite restaurant on the planet!!

We were very excited to eat at this restaurant based on what we had read about on-line and the menu located on the Hotel’s website. The ride to the restaurant was great and beautiful. The restaurant itself is also very beautiful as it’s on the beachside. However, that is about it! The service was HORRIBLE! Our server didn’t know the menu (which was actually new and not the one on the website). We had to ask him for water, more wine, to clear our plates, to bring fresh plates etc. The food was also not good. We ordered mole. The mole that I eat at the Mexican restaurant back home is ten times better than what I ate at Punta Bonita. The chicken was actually brought to be on a side plate with no mole sauce on it. The mole sauce with a very dry tamale was brought on another plate and the idea was that you had to combine the chicken with the plate that hade the mole. But, there was very little mole sauce. Also, why we were there the lights surrounding and lighting the restaurant kept flickering on and off. We had to eat in the dark for part of our meal. And nobody came by to even apologize (obviously the waiter didn’t because was clueless from the beginning). Certainly not the experience one would expect from this property. We had eaten at the Sushi restaurant at Rosewood the night before and it was great but this restaurant was simply not good and over $200 later we were very unhappy!

Gilberto the staff was amazing in presentation and explaining the food.