Rattlesnake Cafe And Melt Lounge

The posted hours are unreliable. The last several times I've tried to go (normally around 1-2 PM) there is a closed sign up even though the posted hours that day say they're open until 3 PM. Sad because this used to be one of my favorite places.

So sad by what this place has become!!!This used to be one of my absolute favorite spots, before they sold the place then bought it back. Baristas were always exceptionally friendly and fast, and the espresso was the BEST. They had amazing latte syrup offerings too, my personal favorite being the golden turmeric.Now... Nothing is the same. The atmosphere is still nice for sitting down with your laptop to get stuff done, but the customer service is AWFUL. I literally stood as the only customer in line for almost 20 !!! minutes waiting for the barista to come to take my order. I rang the bell three times, so I know she was aware I was waiting. There was no apology for my wait, or any kind of gesture to make it right. Then, after waiting even longer to receive my drink, it was the wrong thing. Thirty plus minutes later when I finally received my coffee, it was awful. My husband ordered plain espresso, and it was also bad. The quality of drinks here has gone dramatically down, along with the service. It just makes me sad to see one of my favorite spots become such a let down.

This was one of my favorite coffee shops in my hometown. They were sold last fall, and then repurchased by the original owner shortly thereafter. They used to make their own syrups, so I knew things would be different when I went in and saw premade syrups. There was one employee working. I stood for almost 10 minutes, if not longer, before she took our order. I requested a pour over and was told there were no pour over filters. I then requested batch brew. I was told it was cold, and I would have to wait for her to make new batch brew. I was then offered an Americano, which I took is my drink. My wife ordered a peppermint latte with oat milk. Her drink was made incorrectly as a iced peppermint latte before we corrected the employee. She then made my americano. While my Americano was good, and my wife’s latte was OK, a drastic step down in quality from what we had experienced before was noticeable, and the attention to detail in their craft was severely lacking. I truly hope this was a one time experience, and will not be this way when I am back in town next time to visit.

It wasn't bad. Just not many options unless you want coffee. It's not a cafe. What I ate was good but their drinks were limited. Wife likes coffee and I don't so I was stuck with almost room temp water.

Not sure what is going on but my first experience was not great. There was no food and they said they were redoing the menu. No juices, just black coffee. Me and my friend and her 1 year old came for brunch and there was no place to sit. Every single table had a person on a laptop, even the 4-top tables. We sat outside and once a 4-top opened up inside, the guy next to us on his laptop ran in and claimed the table. It was hot and we were in the sun outside. We left and probably won't return unless there is food and space to sit inside.