Perla Negra Mariscos - Bolingbrook

Wonderful place! Wonderful staff! Great portions well worth every penny. I felt as if I was being pampered throughout my meal. I recommend this restaurant and will be returning!

Yesterday (8/7/23) I took my mom and daughter out for dinner. When we walked in, there was only a couple sitting down having drinks and eating. We sat ourselves down and waited for the waitress, whom was alone. We waited for 10 minutes to receive menus and never received water. She came back 10 minutes later and brought our drinks. When she took our order she did not write it down on anything. She left and a party of 7 came in and then a party of 9. 20 minutes passed and I saw her come out of the kitchen and I told my mom, the food is coming. It did not. She stopped at the party of 7 table and gave them their food. 7 people had their food before us. In one of her trips to that table she saw me look at her and came to our table. Never did she say anything prior to that about how long we were waiting. I asked her why that party of 7 had received their food before us. She said they called their order in over the phone. I definitely felt she was lying. 10 minutes and she brings out cheese enchiladas. The tortillas ware raw, the enchiladas and rice were cold. The beans were the only item on the plate steaming hot. I asked about my daughter's chicken tenders and she said they were finishing them up. By then she had 2 couples, a man at the bar and a party of 3 behind us. All she took care of were the drinks at the bar. I was ready to walk out and pay for the drinks and enchiladas when I saw her coming back with our food. She gave my mom and daughter their food. When she came back with my dish, it was the wrong one. Another 15 minutes for my food which, I feel was rushed because she forgot to put our order in from the very beginning. After our food was given she asked twice how everything was and then at the end if we needed any boxes. She was very quick to hand the bill at the end though. She didn't forget about that!!! I paid online because she was at the bar making drinks. I walked to the bar and she had her back turned to me so i decided to ask the party of 7 if they had placed their order over the phone and they said they did not. When I handed her the bill book I told her I paid online and walked away. Then I stopped and walked back over to her. I said, next time I'd appreciate it if you were honest with me and just tell me that you forgot to put our order in. To which she said she hadn't. I quickly said well you lied about that table, and pointed to them, because they said they never called their order in and I walked away.This was my second time here and it was a completely different experience from the first time. Last time my table was a party of 10 and there were more servers than just her that time. She seems to be someone in charge and it's a shame that she treats customers like this. If she can't handle a restaurant on her own, which she clearly couldn't, she should have staffed properly. Our time in there, the women at the bar turned to the couple at the table and told them to move to the bar so she could acknowledge them. When she finally gave them their menus at the bar she came back around to clean the 1st couples table when we had first gotten there. She clearly cannot handle multiple tables on her own.I was very disappointed.

We are glad that we were able to make a last minute reservation on mother's day lunch on the day of, that's really hard to come by.

The best in the Midwest. I’ve travels all over the U.S and I can say that La Perla Negra is a must visit place. I make the 7 hour drive just for the empanadas de camarón. Good atmosphere and it’s a place that you can actually enjoy the food without distractions from loud music. Highly recommended.

We are glad that we were able to make a last minute reservation on mother's day lunch on the day of, that's really hard to come by. Although the restaurant was pretty busy, the waitress was very attentive super helpful and nice. Same goes with the bus boy and the food runners. This was our 2nd time in Perla Negra, both times the food were delicious same standard each time. The varieties of cocktails also very appreciated.Definitely a fan and we are loyal customers now.