Whataburger - Big Spring

This place is absolute trash. I absolutely love how their drive thru is set up so you can't escape after taking forever to get people their orders even during non-rushhour times. When you finally get to the window you get to discover they messed up yourmeal after repeatedly tell them over the intercom what your order was...I love whataburger when coming to Texas but this one hasbeen the only one that has continually let me down. I expected nothing from them and they still disappoint me. Congrats ????

Staff was polite though highly unorganized contributing to the 25min for our food which turns out was sitting on the counter for the majority of that time with us standing not 20ft away from the counter just waiting. Floors and one corner table wereunkempt, area otherwise clean and tables wiped down. Wait time not exaggerated: ordered at 2248, food at 2213.

Super great. great hot fresh, swirl rings that just melt in the mouth. consistently friendly service! two thumbs. Do not forget that they can use the app and earn and use points of loyalty. quickly adds up. I use definitiw mine and there is a small menu of elements that they can get free!, recommend that they download the app and use it every time they eat there again. two thumbs up!?

I went to this facility this morning and got two mealtimes shaken. they got my food, but not the shakes. when I was waiting, I was asked to go forward to wait for the shaking. After 15 minutes I go in and they didn't even start the shakes. When I finally got my shakes, my eating was freezing. they could have waited to make the food and give me all the time. I would have waited and was good. time is just a problem with the lack of value.

Burgerpatties are always cold. the cheese doesn't even melt. Morning waiting is ridiculous. I always wait 20 minutes. they are disorganized. they can literally see that they have no fries in the frit before the employees recognize it. then they wait an additional 10 minutes for riders as soon as their burger is finished. check their order always before leaving. more than once I made the mistake of driving 30 minutes to the house, just to realize that they did not add jalapeños or speck. big jump deserves better.