Au Bureau Basse-goulaine

Arrived at 6:30 for a reservation at 7:00, we think we'll have a drink in the meantime. the manager asks us to wait 7:00 p.m. so that the staff can eat. He could have served us himself so that we can enjoy the happy hour that ends at 7:00. I said there were not many clients in the establishment. result of the account, a server takes our order at 7:01 and we paid full rate. you lost a few euros but won a bad score. Too bad because the decor is very nice, the burger was good on the other hand the torch pie was rather light.

The staff is really warm and welcoming, it was great!

Burger has the height of my appetite and pleasant welcome. they lose a star because the waitress refuses to make a dab

Visit on 01 May 2019. a very disappointing service. We arrive at 8 a.m. for dinner with my partner. normal reception but no more (no smile but so we are here to eat and not sympathize. . control in an acceptable time. two people settle next to us and order in turn. first surprise that their apéro arrives before ours. Okay. a lot of time to serve us when we get caught that our neighbors are very fast. Still not much. We'll finally get our dishes. I'm asking for a Mayo server. j wait 5 min (with hot dishes in front of a second server called mayo). Whatever. We finish our dishes and wait. No one's gonna get rid of us, our neighbors are at dessert and we're asking to get rid of the card. After 10min the waitress has forgotten us and is obliged to ask again the card. we order and 15min after having realized that our desserts have been forgotten. 9:45 or 1.45 p.m. before

After checking the sanitary past, we are obliged to go to the terrace while it was cold and the inside was empty! boss with a weird reasoning