Horans Bar Restaurant - Baltinglass

We visited Horan’s today were served by a mature, black haired woman. Upon sitting down with my friend my three small children we asked for a high chair then my 4 year old needed to use the toilet and off we went. On our return we looked at the menu I asked for the childrens menus. When she came back to take our order my friend asked what the soup of the day was and she said ‘Well I haven’t gotten a chance to tell you any of the specials between getting the high chair for you, you going to the toilet you all moving about’ . We then ordered our food drinks …. She insisted my 4 year old ‘SAY PLEASE’ before she would take his order then moved to my 5 year old who did say please but she didn’t hear her as she was on such a high horse and insisted she “ASK NICELY” before she would take her order!!!! I brought my children in for dinner, not to be chastised. We then ordered our drinks I received the wrong drink. I gave it to my friend decided not to send it back as she already seemed to have a problem with us. A couple of minutes later I said ‘Excuse me please’ ordered another drink…. It never came! I am in the hospitality industry and was horrified to see staff treating their customers in this way. I am not a stranger to the area but will never step foot inside the door again. There are lots of fabulous places to eat in the surrounding areas , it’s a pity that she is bringing down the tone of the hospitality industry in the area. No issues with our food, enjoyed it. Service was prompt and bar man very pleasant when I went up to the bar to pay.

Nice little bar/restaurant. They have a good selection of food to chose from and a good mix of beer and liquor. The atmosphere is quaint. The service was a little spotty, not so attentive. Everything tasted good that we ordered.

Pity, had heard such good things! Placed our order. Got our starters the soup was cold just left it, waited 1hr when we asked how long more our food would be. Ten mins later 3 of 4 mains arrived, which were nice. After another 20 mins we had to ask where the last dish was, no apology, and it was brought out. The pasta was raw!!! We asked for the bill, not even a mineral was taken off the bill as an apology. Brought it to a servers attention, not her fault but we definitely won’t be back. Zero customer service. 3hr sitting for two courses with tables around in/out in less than 1.5 for same.

Went out for a lovely dinner. We sat at the front close to the door. A group of people sat across us and were extremely loud and screaming at the horse racing on the TV in the restaurant every 5 minutes and at each other. It was so unbearable and loud I made the staff aware. The staff was extremely helpful to move us to another table far away. I felt extremely disappointed that as a customer I had to move table as I could not enjoy my meal due to the noise because of the lack of respect rather then the person being told to behave appropriately.This is definitely not professional. Overall, The food was great and the staff were friendly

While the food was good . They forgot 1 of our party pizza which eventually came .. also we waited 35 minutes for a coffee which was cold .. such a pity the service was poor ..