Acre Italiano - Artarmon

I suggest the team checks phone messages in the morning. I left a message to increase the number by 1, and it was a surprise to the team when we arrived. It was a little embarrassing, as one of the group thought they were an after-thought.

WOW... never written a review before but i appreciate open table giving me this opportunity. On arrival i could sense something was wrong.... many patrons where looking around and no-one had food. The famous herb and veggie grow gardens where wilting and seriously neglected. Sadly we progressed to our table.... ****! Nearly every table walked out without completing their meals. We waited 2 hours for entrée then the mains arrived before the entrée. I asked the waitress to take it away and recook it after we had received and finished our entrees... she began arguing with me?? what the?? my kids thought all of this was great theatre as they had never been exposed to such unprofessionalism. Our hostess and main waitress just kept apologizing. in the end we where one of at least 5 large table that walked out of what was an absolutely shocking experience. If you are reading this and you are invested... sell up quick sticks!

So much promise, such little delivery. Fundamentally the kitchen is inept and the inexperienced wait staff are unsure how to cover for it.

Really poor service, Staff knew nothing about the food being served resulting in over ordering some things and under ordering others. Shambles. Food average

Food was ok, but service was terrible. Very long wait for the food, and sending wrong food to different tables... although the environment is not too bad